Commitment to you
At Sharrock Pitman Legal, we do not practice law to meet our own needs or to serve our own ends. Our paramount focus and intent is to really care for you, our customer, so that we meet your needs and serve your ends, first and foremost.
In doing so, we want to take away your worry and concern and provide you with solutions that are of real benefit to you and which will give you peace of mind. In this small way as your lawyers, we aim to help you enjoy life and to give you hope for a better future.
And these are not idle words intended to impress. Every decision we make as a law practice is informed and shaped and directed by this sort of focus and motivation.
In day to day legal practice, such focus and motivation compels us to give ALL of ourselves with ALL of our knowledge, skills and expertise as lawyers, ALL of the time.
As a law practice, we do so:
- By devising effective solutions for your immediate legal needs
- By achieving outcomes that deliver significant value and benefit, and
- By creating opportunities for your long term benefit and well being.
- Whether you need help with a Will or sale of your home through to the most complex of commercial transactions, this is at the heart of what we do and why we do it.
And we embrace the following business standards to shape everything we do and say for your benefit:
- We stand firm: For us, this means that we will not compromise our ethical standards or our honesty and integrity, never ever. This goes to our character.
- We dig deep: For us, this means that we practice law by really caring so that we serve you with dignity, respect, understanding and empathy, second to none. This goes to our heart.
- We run marathons: For us, this means that we train hard and give the very best of ourselves, and of our expertise, knowledge, skills and service for your benefit, as mediocrity just will not cut it. This goes to our competence.
- We climb mountains: For us, this means that we act fearlessly, with courage, perseverance and determination, regardless of the difficulty or challenge. This goes to our commitment.
- We make rain: For us, this means that we are totally focused on meeting and even exceeding expectations, achieving remarkable results, and adding real value because of our legal work, and nothing less will do. This goes to our passion.
All of this is our solemn and sincere commitment to you, our customer. Nothing less will do.
From start to finish, we will be:
There are many benefits to joining the Sharrock Pitman Legal community.
Customer Care Charter
As our customer, you will receive the benefit of the following Customer Care Charter which provides you with professional service standards on which you can depend.
